Privacy Policy

Privacy Policy

This Privacy Policy explains how Lotusbliss (registered under GSTIN: 29AMEPL6338A3Z4) collects, uses, maintains, and discloses information gathered from users (referred to as "Users") of the https://www.lotusbliss.in/ website ("Site"). This policy applies to the website, our official social media handles, and all products and services offered by LotusBliss.

Personal Identification Information

We may collect personal identification information from users in various ways, including, but not limited to:

  • Visiting the Site, registering, submitting style preferences, or providing feedback.
  • Writing reviews or testimonials, placing orders, subscribing to newsletters, logging in via social media, responding to surveys, or engaging with other features on our Site.

Users may be asked for their name, email address, mailing address, phone number, and other details. However, Users can visit the Site anonymously.
We collect personal information only when it is voluntarily provided by the User. Users can choose not to share personal information, but this may limit their access to certain features or services on the Site.

Non-Personal Identification Information

We may also gather non-personal identification information about Users whenever they interact with our Site. This includes details like:

  • Browser type, computer specifications, operating system, internet service provider, and other similar technical data.

This information does not personally identify Users and is only used for statistical and analytical purposes.

How We Use Collected Information

LotusBliss may use the information collected from Users for the following purposes:

  1. To Enhance Customer Support:
    • Your information allows us to efficiently respond to your inquiries and support requests.
  2. To Personalize User Experience:
    • We analyze aggregated data to understand how Users interact with the Site and its resources.
  3. To Improve the Website:
    • Your feedback helps us refine our products and services.
  4. To Process Payments:
    • We use the provided information to fulfill orders. Personal details are not shared with third parties, except to facilitate order processing.
  5. For Promotions and Features:
    • Information may be used to inform you about promotions, contests, surveys, or other features you’ve agreed to participate in.
  6. For Communication:
    • Email addresses may be used to send order updates, respond to queries, or share newsletters, company updates, and product information.
    • Users can opt out of receiving emails by following the unsubscribe instructions included in each email.

Web Browser Cookies

Our Site may use cookies to enhance User experience. Cookies are stored on your computer for record-keeping and sometimes to track information about you. Users can configure their browsers to refuse cookies or alert them when cookies are being used. Please note that some features of the Site may not function properly if cookies are disabled.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Sensitive and private data exchanged between the Site and Users is encrypted using SSL-secured communication channels.
  • We ensure that transaction information and user data are stored securely.

Sharing of Personal Information

We do not sell, trade, or rent Users’ personal information to others. However, we may share aggregated demographic information (not linked to personal identification) with trusted business partners, affiliates, and advertisers for the purposes outlined above.

Information Accuracy

The information on this website may contain technical inaccuracies or typographical errors and is subject to change or updates without prior notice. We reserve the right to modify any content, features, or services described on the Site.

Newsletters

If you subscribe to our newsletters, we will use your email address to send regular updates. Users can unsubscribe from newsletters at any time via the instructions provided in the emails.

Third-Party Websites

Our Site may contain links to third-party websites. These sites have their own Privacy Policies, and we are not responsible for their content or practices. Users should review the Terms and Policies of any linked website before interacting with it.

Acceptance of Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using the Site. Your continued use of the Site after any updates to this policy will be considered as your acceptance of those changes.

Changes to This Privacy Policy

Lotusbliss reserves the right to update this Privacy Policy at any time. We encourage Users to review this page periodically to stay informed about how we are safeguarding the information collected. It is your responsibility to check for updates.

Contacting Us

For any questions about this Privacy Policy or your interactions with our Site, please contact us using the details available on the ‘Contact Us’ page.